Featured Products

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  A Complete Guide to ServiceNow

  Free downloadable resource containing original articles, case studies and analyst reports covering the full spectrum of the ServiceNow proposition.
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  10 things to know Now about ServiceNow

  ServiceNow is a company dedicated to making work, work better. With many of its core competencies resting in IT services management and IT operations management, ServiceNow was founded according to a simple vision detailed by founder and chairman of the board Fred Luddy.

Featured Content

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  ServiceNow research: UK workforce agrees on mandatory digital education

  New research from ServiceNow has found that 54 percent of UK office workers feel their formal education didn't adequately prepare them for working life.
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  The steps to take before AI embeds ServiceNow challenges

  Artificial Intelligence AI is coming to ServiceNow, and it could create even more challenges for companies.

Multimedia Center

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  Bill McDermott and ServiceNow cover story preview

  Bill McDermott is a titan of the industry and currently serves as the CEO at one of the hottest enterprise software companies in the world – ServiceNow. In an all-access interview, McDermott talks exclusively to Paul Esherwood about his life, career and the opportunity to build ServiceNow into the defining enterprise software company of the twenty-first century. This short extract previews some of the topics that we covered.

Articles / Case Studies / Videos

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  Low code and the rise of hyperautomation & ERP modernization

  Hyperautomation is an essential and unavoidable trend for businesses aiming for survival and efficiency, enabling substantial cost savings and operational excellence by automating all possible processes while prioritizing a people-first approach that enhances employee engagement and innovation.
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  ServiceNow & Zoom partnership – the next frontier for EX?

  How the recent partnership between ServiceNow and Zoom is an intriguing step towards building a more connected digital workplace. 
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  The only way is out – why ServiceNow’s RiseUp may be the solution the industry has been waiting for

  RiseUp by ServiceNow promises an ambitious program to tackle the tech talent skills shortage.
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  Dream Big

  Bill McDermott Dreams Big. His aspirations are not bound by convention nor are they constrained by tradition. They are driven by a conviction that anything is possible and we all have the ability to reimagine our future on whatever scale we conceive.
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  IT makes business dreams real

  Every company’s ambitions are now digital. As a result, IT permeates organizations and influences outcomes in every corner of the enterprise. Whether you sell cars or clothes, entertainment or detergent, your business architecture is likely indistinguishable from your technology architecture. 
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  Benefits of low code app development still flying under the radar, according to ServiceNow research

  A ServiceNow survey reveals that while many employees in the UK and Ireland see the potential benefits of low code app development for enhancing efficiency and collaboration at work, there remains a significant need for education on its advantages, as many are hesitant due to perceived complexity and lack of creativity.